When the customer is WRONG!
Is the customer always right? Sure. Well, not as often as you may think. I surely get screwed my fair share of the time. So, let's see if the customer is right or wrong. Track the number of times companies screw you here.
- Started about 5 years ago
- 6 members
- 50 entries
- 56 comments
January 13, 2009
3 screw offs
New Entry
Jan 13, 2009 8:41AM 3.0 SCREW OFFS
DirecTV, so far, repealed all charges! 3 screw offs just for the pain inflicted.
January 08, 2009
10 screw offs
New Entry
Jan 8, 2009 9:06AM 10.0 SCREW OFFS
DirecTV mystery charges are back again. Sending my big bird to their front door.
November 30, 2008
5 screw offs
New Entry
Nov 30, 2008 9:34AM 5.0 SCREW OFFS
MacKenzie House.
November 25, 2008
following up; I paid the $1K. I missed a payment to BH in 2004, which was well documented, but it took them 4 YEARS to bring it to my attention. ack.
October 30, 2008
3 screw offs
New Entry
Oct 30, 2008 12:03PM 3.0 SCREW OFFS
LOWE'S: Sold me a clearance fridge that was mint in the store and showed up dented and scratched to hell. Said they'd just replace the doors with good ones and now back-pedaling on the deal... offering extra 10% discount. GRRRR.
October 29, 2008
2 screw offs
New Entry
Oct 29, 2008 6:30PM 2.0 SCREW OFFS
just because BH SEZ I owe $1K, doesn't mean I will open my checking account. BH MUST prove to me that I missed a payment and tell me which one and when, dammit! all I can come up with from what BH showed me is that I have a $20 credit. WORK to prove it.
October 14, 2008
1 screw off
New Entry
Oct 14, 2008 9:48AM 1.0 SCREW OFFS
CD agent said the best way to submit my previous suggestion was to complete the phone survey where "I could leave my comments on a recording." So, I transferred to the survey, took it and there was no opportunity to submit an open-ended suggestion.
October 14, 2008
2 screw offs
New Entry
Oct 14, 2008 9:47AM 2.0 SCREW OFFS
Without going into the BofA saga from last week... I called and selected to speak to someone about my CD via the phone tree. Tree transferred me to general banking where I waited 10 minutes. Gen banking had to transfer to me to CD department where I wanted for another 10 minutes. What's the point of the phone tree?