When the customer is WRONG!
#whentheIs the customer always right? Sure. Well, not as often as you may think. I surely get screwed my fair share of the time. So, let's see if the customer is right or wrong. Track the number of times companies screw you here.








July 09, 2008
that's ridiculous. What if you..say...have surgery, but don't die. I guess you should have gone on the trip. WTF??
July 09, 2008
1 screw off
New Entry
Jul 9, 2008 11:07AM 1.0 SCREW OFFS
I've been arguing with Yahoo! Web Hosting for 8 months now. They promised lifetime hosting when they closed us and they are struggling to comply.
July 09, 2008
1 screw off
New Entry
Jul 9, 2008 11:02AM 1.0 SCREW OFFS
Refund department only refunds for terminal illnesses... reservation agent should have known this. Back to reservations phone tree.
July 09, 2008
1 screw off
New Entry
Jul 9, 2008 10:32AM 1.0 SCREW OFFS
United now charging $150 cancellation fee! Please send me to the refund department that doesn't answer the phone.
July 07, 2008
1 screw off
New Entry
Jul 7, 2008 8:30AM 1.0 SCREW OFFS
DirecTV: Would not suspend my account one more month until my condo is built because I didn't call before the 4th. Wait... they figured it out. I win!
May 22, 2008
The man. The mind. The mission. Besides, what else is there to do in the middle of the country but be a little crazy creative? (good wine shipped from Cali helps)
May 22, 2008
another brilliant zeaLOG from bobroth. who is this genius?
May 22, 2008
1 screw off
New Entry
May 22, 2008 11:45AM 1.0 SCREW OFFS
Sherry just made her millionth call to AT&T about the recently lousy service in our neighborhood. Still no joy.